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Client Services Intern

If you are looking to gain exposure in the dynamic field of client services, this is an excellent opportunity for you. As a Client Services intern at MagicTap, you will work collaboratively with team members to provide best digital service experience to our clients. You will drive client acquisition, increase repeat business, and solve client’s requirements, and will influence process and system enhancements through interactions with clients.

Your job responsibilities include:

·         Responding to client queries and service quotation requests from our existing and creating new clients.

·         Communicating effectively with clients to build strong working relationships, to understand each client’s needs, and to provide service options/guidance for their unique requirements.

·         Coordinating with team members within the organization to ensure that our clients get the best possible service experience.

·         Identifying market trends and providing inputs for solutions/service positioning improvements to the team.

·         Identifying areas of improvements in services/processes and systems.

·         Creating good presentations for the clients.

·         Undertaking additional tasks/projects/initiatives that contribute to the team/organizational growth.

 

Desired Candidate Profile:

·         Graduate or postgraduate degree

·         Eager to learn and gain good work experience.

·         Good verbal and written communication skills in English

·         Background in Advertising, PR, Mass Communication is preferred

·         Knowledge of excel, word and power point presentation.

 

Selection process:

The selection process requires you to take a mock interaction with client followed by interview.

To know about us, please visit: http://www.magictapsolutions.com/digital/

To apply: Send your updated CV/resume along with a cover letter stating “Why you want to work at MagicTap and why do you think you are suitable for this role” and send it to info@magictap.in

 

 

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